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Customer Reviews

5/25/2016

DISCLAIMER: I didn't actually use their services, but the 5 stars go for customer service and work ethic.


I had a problem with a water heater spouting out water from the top hose, and this happened at about 8:00 PM on a Wednesday. I called San Jose Drain and Main and Giovanni patiently listened to my explanation (even though it was way past closing hours) and instructed me to shut off the water heater first. I sent him a video in the meantime showing how and where the water was coming out and he explained that I probably just needed to change the hose, and that if I could do that, I wouldn't need his services.


Who does that anymore these days?!?! THANK YOU SO MUCH, Giovani, for being an honest guy and not try to make a quick buck out of me.

6/3/2016

Wow! Best home service professional experience EVER. Excellent scheduling flexibility and communication, on-time arrival, fast and thorough service that worked the first time... I could go on and on! He showed me how to address the issue with our garbage disposal myself next time, answered all my questions about a half dozen other plumbing issues in my house and clearly knows how to troubleshoot just about any problem logically and efficiently. Highly recommend!

Mountain View, CA


4/4/2016

Awesome service! Quick, affordable, and the team was super nice and effective. I purchased a new faucet online and had setup an appointment with a different company through Amazon. After they missed it and rescheduled several times, I gave up and called up San Jose Drain and Main.


They were able to run out the same day (which was great since the other one canceled and I had already taken the day off work to be here). They showed up right at their time slot, and quickly went to work. They even ran into an issue with the water shut off not working properly, and instead of rescheduling during a time when the whole building would need to have water shut off, Giovani showed some super plumbing skills and was able to do it.


And when it came to cost, even though I know it was more labor intensive than he probably estimated, he billed exactly what he said. Giovani is a true gentleman and an honorable businessman. You can be sure I'm coming back to him for all my future needs.

9/20/2015

Really happy with the service. My call was returned promptly and they came out to fix a backed up sewer problem very quickly. Giovani & Sam were very efficient and cleaned up so you would not know they were even there. Thank you.

YELP 5 Star Rated


**250+ Reviews**

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